Skip to main content
W
WRLC22
August 2, 2022
Question

ACH Payment to a vendor

  • August 2, 2022
  • 1 reply
  • 0 views

We paid a vendor over $10,000.00 as a prepayment that was later applied to an invoice via ACH. When the invoice came in, it was booked as the difference (ex: original amount $25000.00 - $10,000.00 ACH prepayment = $15,000.00). Our system is now reflecting the ACH as an open amount when we go to the vendor screen to do a quick recon. How to I fix this? Thank you. 

1 reply

R
RoseJillB
August 2, 2022

Welcome to the Community, @WRLC22.

 

Thank you for providing detailed information about your concern with ACH payments in QuickBooks Online (QBO).

 

To sort out your concern with the open amount reflecting when going to the vendor screen, I’d like to confirm how did you apply the $10,000.00 prepayment, is it outside QuickBooks?

 

Nonetheless, is the payment created in QBO? There should be a bill in QuickBooks that you can match when receiving the $10,000.00 prepayment. Then in that manner, the $15,000.00 will reflect as the open balance. You might want to refer to this article when entering bills and recording bill payments in QBO.

 

Otherwise, if you initiated the prepayment within QBO, you can delete the payment and recreate this.

 

Furthermore, I added this article for your reference to learn when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments

 

Let me know if there’s anything else that I can help you with. I’m just one post away from assisting you. Stay safe!

Terms & ConditionsAccessibility statement