Another Horrendous Merchant Services Phone Support Experience

Words can't express the disdain I have for your phone support!!! QB notifies me of a dispute today from a sales charge 4/8 and told me I had to reply today. I checked with my client for the sale and it's not  even a dispute!!! QB says they are going to debit my bank account of hold back funds for $1500 and I made 5 calls to VIP line today...only got through to merchant services twice. Once I was on phone 30 minutes and rep promised to call me back if we lost connection. Of course we lost connection and she never called back. Thanks Laurie!! Last call I made ay 8:51PM Eastern, it took the rep 7 minutes to verify me, then she acted as go-between between me and merchant services. As soon as it hit 9pm, she said merchant services hung up and I had to call tomorrow!!! WHAT A JOKE OF A COMPANY. TO THINK YOU HANDLE FINANCES...YOU SHOULDN'T BE ALLOWED TO EMPTY TRASH CANS!!!! I want a manager to call me tomorrow to get my files backed up and transferred to me so I can cancel anything I have to do with QB. I will make the effort no matter what it is to burn QB in any social media platform I can. Waste so much of my time with untrained idiots!!!