Question

Apply Journal Entry Credit to Vendor Bill

Forum|Forum|4 years ago
April 4, 2022
3 replies
0 views

I had a lot of journal entry credits that were created for one vendor account. I would like to apply those journal entry credits to a bill on that same vendor account. How do I do that, as I am not allowed to go through Set Credits with this procedure.

QuickBooks Desktop

BigRedConsulting

Use Pay Bills to apply the credits that journals that post to your AP account will create. That's the only way to do it.

What do you mean when you write that you're not allowed to do this? I've never heard of that and so not sure what you're seeing.

D

DA2018Author

A journal credit was created on the vendor account when funds were journaled to it from another account. How do I apply that journal credit to a bill on that vendor account? That's what I mean. I cannot use the set credit option because I get the following message: "You can't set discounts or credits to pay bills through QuickBooks Bill Pay Service."

I don't know what to do about that.

BigRedConsulting

@DA2018 wrote:
A journal credit was created on the vendor account when funds were journaled to it from another account. How do I apply that journal credit to a bill on that vendor account? That's what I mean. I cannot use the set credit option because I get the following message: "You can't set discounts or credits to pay bills through QuickBooks Bill Pay Service."

The journal needs to use the AP account in order for it to create a credit.

I've never heard of that message, and it sounds really lame. Why shouldn't you be able apply credits? That makes no sense. In any case, there must be some way to indicate you don't intend to use the bill pay service (whatever that is) for the current transaction. At least I'd think so.

K

KC_Reiter

Did you find a solution to this? I am trying to apply credits to a vendor bill and I am getting the same error message. It never used to do this!

LieraMarie_A

The Community has you covered, @KC_Reiter! I'll help you get that credit applied to a vendor bill.

I've got some troubleshooting steps you can perform to isolate the issue. Let's run the Verify/Rebuild tool. Verify will detect any damaged data. Rebuild will attempt to fix the damaged data detected. It also allows your QuickBooks software to refresh the data inside the company file. Make sure to create a backup copy of your company file before doing the process. If there are changes that occur, having a backup copy allows you to restore it to undo the changes.

Follow the steps below on how to verify data:

On the top menu, click File.
Choose Utilities.
Select Verify Data.
Click OK when you see the message, QuickBooks detected no problem with your data.
If Verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
Click Close or View Errors and take note of the specific error message.

Next, here's how to rebuild data:

On the top menu, click File.
Choose Utilities.
Select Rebuild Data.
Click OK if you receive a prompt to back up your company file.
Click OK when you get the message, Rebuild has completed and proceed to the next step.
Run Rebuild Data again to make sure there's no error.

Additionally, make sure your QuickBooks Desktop is up-to-date. This way, you always have the latest features and fixes.

Visit me here again in the Community and keep me posted on your progress with this issue. I'd be happy to assist you further. Have a great day!

K

KC_Reiter

Thank you so much for your help! Verify did not find any issues with our data, nor did the rebuild option. I am also up to date with QuickBooks Desktop Pro Plus 2022. Any other ideas?

D

DeniseMc1

Once you are in Vendor Expenses (Expenses/Vendor)

Click box on the open Invoice you want paid...

Hit the Action box where you see "schedule payment"....

Click on "Show as paid"

All open invoices and the J/E credit appears...... apply appropriately.

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