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GBR13
October 16, 2024
Solved

Applying Credits to an invoice QuickBooks Desktop.

  • October 16, 2024
  • 1 reply
  • 0 views

I am applying a credit to an invoice and I cannot specify the date to apply the credit.  This causes the credit to be applied in the wrong month, therefore the income will not show in the P&L report in the correct month.

 

The process I am following is I select the icon, Apply Credits, on the invoice. The Apply Credits screen opens and I select the credit in the Available Credits table.  The date in the top area of the Apply Credits window, 10/16/2024, is fixed on today's date. The invoice Due Date is 9/6/2024 in the previous month.  The credits were received on 9/6/2024. Because of the Apply Credits window date of 10/16/2024, the payment is applied in October not September. 

 

Desktop QuickBooks did not preform this way the last time I closed out a month.  I have been able to apply credits in the previous month in the past.  This change causes my books to be inaccurate because I am unable to apply income in a previous month.  

 

Please Help if anyone know what I am doing wrong.

Best answer by Rainflurry

Change the invoice date to 9-6-24 and your income will hit as of that day. The due date is only relevant for A/R reports.

 

Thank you for the reply.

I have been following the process of creating invoices and applying credits in the month after they are due for several years and the process has worked. I am missing something because I do not see where to change the invoice date.There is a setting in preferences that one can set new transactions to use today's date or the last entered date. Please let me know how to the invoice date.  Thanks again.

 

 


@GBR13 

 

It looks like you're using a custom invoice template and I'm guessing the date field isn't checked.  Go to Lists > Templates > Select the appropriate template > Additional Customization... > Make sure the date box is checked under 'Screen'.   

1 reply

G
GenmarieM
October 16, 2024

Thank you, GBR13, for providing such detailed information. I’d like to offer some valuable insights on how to apply credits to invoices from the previous month in QuickBooks Desktop (QBDT).

 

Firstly, it’s essential to understand that the date on the invoice will also appear in the Apply Credits window. If you modify the date on your invoice, the date in the Apply Credits window will automatically update to reflect this change. Therefore, I recommend carefully reviewing your open invoices to ensure you are selecting the correct invoice from the previous month, as it’s possible to unintentionally open a more recent one.

 

Additionally, for comprehensive instructions on creating a credit memo and refund check in QBDT, please refer to our guide: Give your customer a credit or refund in QuickBooks Desktop for Windows.

 

This thread is always open if you have other matters to discuss. If you need help managing your invoice layout in QBDT, get back to us in this conversation by clicking the Reply button. My team and I will always be around to lend you a hand any time you need guidance.

G
GBR13Author
October 16, 2024

Please see the attached file.

MariaSoledadG
MariaSoledadG
October 17, 2024

Hello, there GBR.

 

May I know if the solutions provided by the previous representative didn't fix the issue? If you're having trouble sending the screenshot to pinpoint the problem, please ensure that the file size doesn't exceed 9MB and limit the attachment to only one file. I've added a screenshot for your reference:

 

 

In addition, once you've identified the correct process and understood how everything works, you can run a report that displays the credit and effectively filter the data based on your requirements. For further guidance, I've included this article for you: Customize Reports in QuickBooks Desktop.

 

If you have any other questions on applying credits to your invoices, we're always here to support so we can cover all your needs. Navigating your finances shouldn't be a hassle, and we're committed to making it as straightforward as possible for you. Have a nice day!

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