Applying vendor Credit in 23.0

Hi there, @GSSBobbie.

Congratulations on your upgrade! Allow me to share some troubleshooting steps to get this sorted out. I'm here to ensure you can apply vendor credits to your bills.

To clarify, is the Set Credits button missing or greyed out? This option is automatically enabled and will be available once you record a bill credit. I recommend running the Verify/Rebuild tool. Verifying it will detect any damaged data and fix it by rebuilding. It also allows your QuickBooks software to refresh the data inside the company file. Make sure to create a backup copy before the process. Having one allows you to restore it to undo changes.

Follow the steps below on how to verify data:

1. On the top menu, click File.
2. Choose Utilities.
3. Select Verify Data.
   
4. Click OK when you see the message, QuickBooks detected no problem with your data.
5. If Verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
6. Click Close or View Errors and take note of the specific error message.

Next, here's how to rebuild data:

1. On the top menu, click File.
2. Choose Utilities.
3. Select Rebuild Data.
   
4. Click OK if you receive a prompt to back up your company file.
5. Click OK when you get the message, Rebuild has completed and proceed to the next step.
6. Run Verify Data again to make sure there's no error.

Additionally, make sure your QuickBooks Desktop is up-to-date. This way, you always have the latest features and fixes.

Drop a comment if you have any other follow-up questions about vendor credits. I'm more than happy to help. Have a good one!