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Feb 21, 2023 7:07 PM UTC
Question

AR Deposit not applied to AR open invoice

Greetings,

 

My deposit on 11/22/22 for $10,000 should have been applied to customer invoice #1169660 - see attached. How to fix this now so the payment is applied correctly? Thank you in advance!

4 replies

BigRedConsulting
Feb 21, 2023 8:04 PM UTC

Two steps to fix it:

- Record a proper Payment transaction. Pick Customers | Receive Payments from the QB Menu. As you create the payment, apply it to the invoice.

- Edit the Deposit, click the Payments button at the top of the form, and pick the payment to include it in the deposit. Then delete the existing line item so the deposit keeps the same amount.

Feb 21, 2023 8:22 PM UTC

Thank you for the reply but I am still unclear what the impact is to my cash account as the original deposit from 11/22/22 has already been reconciled. What am I missing?

BigRedConsulting
Feb 21, 2023 11:50 PM UTC

There won't be any impact to your bank account.

 

What isn't clear?