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March 11, 2020
Question

Are the card readers free?

  • March 11, 2020
  • 1 reply
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1 reply

March 11, 2020

@smithpumpfixing Good question.  New merchants qualify for a free card reader (Chip & Magstripe Card Reader model QB21 Bluetooth) upon account activation.  The offer is extended through an email containing a link.

 

If you are an existing payments customer and need to order a new reader, they are available for a cost, you can click on the following link for price and product details:  Mobile payments

 

You can also order a new card reader through your merchant account.

 

1. Log into your Merchant Center portal.

2. From the home page click on Order Card Reader located under the Account Self-Service section.

3. Select the card reader you would like to order and place the order.

 

Depending on the shipping mode selected, it can take anywhere from 5-10 business days.

March 18, 2020

I use the Desktop version and signed up for QB Payments today. There is no mention in the four emails about how to get the free card reader and the support only refers to QB online. How do I get a free card reader?