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H
hansen2
August 26, 2022
Question

Assigning payments to invoices through the API has inconsistent behavior

  • August 26, 2022
  • 1 reply
  • 0 views

Hello, I am trying to assign payments to invoices through the linked transaction property. When I do this, sometimes payments fail to have the assignment saved, resulting in this view:

Weirdly, if I re-run the code that assigns the payments, the issue is fixed: But another customer will have unassigned payments: I rerun the code again, and now this customer is correct: But the original W INC customer goes back to having unassigned payments. It is not possible for both customers to work at the same time, and the customer that works is determined by the currently open browser tab. Payment assignment works 100% of the time for most customers, just a few of the customers have unassigned payments. Any ideas whats going on here?

1 reply

A
AbegailS_
August 26, 2022

Hi there, @hansen2.

 

I appreciate the screenshot you've provided. I can help you find solutions to API-related questions. We have a different Community for app developers, where you can interact with other users and our Support team. I'll walk you through the steps to reach them.

 

Here's how:

 

  1. Go to this link: https://developer.intuit.com/app/developer/homepage
  2. Select Sign In or Sign Up.
  3. Follow the instructions.

 

The API Docs and Tools are also available at the top of the page. Just make sure you provide the necessary information to access to your app's production data.

 

Feel free to browse this reference if you have any QuickBooks-related concerns. It contains all of the program’s topics and articles: View all help.

 

Keep on posting here if you need anything else with QuickBooks. I'll be around to answer them as soon as possible.

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