Skip to main content
C
codydales
October 26, 2022
Question

Batch Edit Invoices - 'Something's not quite right, please retry.'

  • October 26, 2022
  • 2 replies
  • 0 views

Hello! I use the Batch Edit feature for invoices with QBO Advanced every month. I edit hundreds of invoices with this method each month and wouldn't be able to do it otherwise.

 

This month, for some reason, this functionality has broken for my company. 

 

QBO only displays 'Something's not quite right. Please retry.' when I try to save invoices with batch edit. I have tried different web browsers with no change, and I have tried batch editing different invoices, one or two at a time, and just retrying the same edit attempt constantly.

 

Please help! I really can't think of anything that's changed in our set-up from last month, yet this feature doesn't work, and the error message displayed doesn't give any explanation at all as to what the problem is.

 

 

2 replies

C
codydalesAuthor
October 26, 2022

Example screenshot attached:

M
mv32
October 26, 2022

Thank you for posting to the Community, @codydales.

 

I understand what you've been doing, like running QuickBooks Online in other supported browsers to fix this error. To ensure you're taken care of, I suggest contacting our Care Support team to investigate this error.

 

They have the advanced tools to pull up your account in a private and secure session.

 

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you.

 

You can also check this article for more details about editing invoices at once: Edit multiple invoices at the same time in QuickBooks Online Advanced.

 

I'm just a post away if you have any other questions about fixing errors. I'll be more than happy to lend a hand. Take care.

Terms & ConditionsAccessibility statement