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Djmadore83
September 27, 2022
Question

Being charged but no account

  • September 27, 2022
  • 1 reply
  • 0 views

Hello, I keep getting charges in my checking at least once a month ranging from $40 to $80. I've tried multiple times to check for accounts but I don't have any and I've never used Quickbooks outside of maybe TurboTax one season many years ago. I've tried reaching out and nothing is ever found so I am not sure how to progress. I'd prefer not to have to file claims with my bank just for the off chance I may in the future need to use QuickBooks...is there someone I can contact to look into this..before I just assume it's a fruad/scam charge.  Charge always says 18004intuit - QuickBooks Online 

 

 

 

 

 

1 reply

C
ChristineJoieR
September 27, 2022

Thank you for bringing this to our attention, @Djmadore83.

 

I truly understand this frustration with getting charges from your account.

I'm here to put you in the right direction to get immediate assistance amount this matter.

 

Since the Community is a public forum, I'd suggest calling our support team. They have available tools to view your account and also handle account charges.

 

Here's how to get in touch with them:

 

  1. Sign in to your QuickBooks Online company.
  2. Going to Help (?).
  3. Select Contact Us.
  4. Enter your concern, for example: unable to download transaction, then select Let's talk.
  5. Choose a way to connect with us: Start a chat, Get a callback, and Ask the Community.

 

If you don't have a QuickBooks account, you can reach out to them via the contact number provided in this link: QuickBooks Online Support.

 

Get back to us if you still have other concerns with QuickBooks. Have a great day.

 

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