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A
adilwiicus
October 24, 2022
Question

Bill pay and apple products

  • October 24, 2022
  • 2 replies
  • 0 views

Has anyone figured out how to get bill pay to work with apple products?  I get stuck in an endless loop of clearing cookies, and it won't load.  I've been told by QB it's a known issue, but it's been months with no resolution.  Any help would be appreciated.

2 replies

C
ChristieAnn 11
October 24, 2022

Hi there, adilwiicus.

 

Welcome to the QuickBooks Community. Please know that we aim to deliver customer satisfaction at all times and we fix an issue as soon as possible. With this, may I ask for additional details if you received a specific error while getting bill pay to work with apple products? Also, if you use iPhone or Mac in utilizing QuickBooks Online or Bill pay. I appreciate any further details so I can present accurate information.

 

For now, I'm adding this article to see various details on the differences between the Bill.com app and Online Bill Pay and how their features work: Comparison between Bill.com app and Online Bill Pay.

 

I'm always around if you have any other concerns about Bill pay in QBO. Feel free to leave your reply below and I'm always here to help. Have a good one.

A
adilwiicusAuthor
October 26, 2022

I do have a concern that your bill pay does not work on a Mac, so I can't pay bills.  I've been told It's a known issue that has been going on for at least 6 months in my experience, and QB doesn't have a fix.  When is this issue going to be resolved?  I would have stayed with QB desktop if I knew online wasn't working.

Fiat Lux - ASIA
Fiat Lux - ASIA
October 25, 2022

@adilwiicus 

Signup for a separate Melio account for free and integrate it with your QBO. Can you pay the bill or run into an error?

https://melio.grsm.io/quickbooks

 

A
adilwiicusAuthor
October 26, 2022

Thanks for your reply.  I'm really looking for a built-in integration.  I don't want to have to leave QB to go pay bills.   Currently, it is set up to do that in QB, but when I go to the pay bills tab, I get told I have to allow cookies, and when I do it just loops back to the same screen.  QBs knows this is an issue with Mac but hasn't fixed it.

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