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May 18, 2021
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Bill shows unpaid but has been paid already with a credit card,

  • May 18, 2021
  • 1 reply
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There has been people working for our company doing wrong entries. They created bills for a vendor we have to pay monthly, how ever those bills were paid with a credit card.   A/P still shows an outstanding balance.

 

Should I delete the bills created by the other people to avoid duplicates? and What can I do to debit the A/P since the Credit card already took care of the bills.

Best answer by AlexV

Hi Bernardett!

 

I understand that the bills were paid already. Let me show you how we can handle them in QuickBooks Online.

 

We can create a bill payment to close the bill. Follow these steps:

  1. Go to the + New button and select Pay bills.
  2. Select a Payment account and enter the details needed.
  3. From the list of open bills, select the paid ones.
  4. Tap Save and close.

 

I suggest you check this link on how to manage bills: Enter bills and record bill payments in QuickBooks Online.

 

If you linked your credit card account to QuickBooks Online, what you'll need to do is simply match the debit transaction to the open bill. This does not just close it but also avoids duplicate entries.

  1. From the Banking or Transactions menu, select Banking.
  2. Find the downloaded transaction, select it to expand the view, and click Find match.
  3. On the Match transactions page, search for the match bill entry and check the corresponding tickbox.
  4. Tap Save.

 

You can check this link for the detailed steps on what to do with the downloaded transactions: Categorize and match online bank transactions in QuickBooks Online.

 

Also, you may visit this link for more references about vendor transactions: Expenses and vendors.

 

Keep on posting here if you need more help. Take care!

1 reply

AlexV
AlexVAnswer
May 18, 2021

Hi Bernardett!

 

I understand that the bills were paid already. Let me show you how we can handle them in QuickBooks Online.

 

We can create a bill payment to close the bill. Follow these steps:

  1. Go to the + New button and select Pay bills.
  2. Select a Payment account and enter the details needed.
  3. From the list of open bills, select the paid ones.
  4. Tap Save and close.

 

I suggest you check this link on how to manage bills: Enter bills and record bill payments in QuickBooks Online.

 

If you linked your credit card account to QuickBooks Online, what you'll need to do is simply match the debit transaction to the open bill. This does not just close it but also avoids duplicate entries.

  1. From the Banking or Transactions menu, select Banking.
  2. Find the downloaded transaction, select it to expand the view, and click Find match.
  3. On the Match transactions page, search for the match bill entry and check the corresponding tickbox.
  4. Tap Save.

 

You can check this link for the detailed steps on what to do with the downloaded transactions: Categorize and match online bank transactions in QuickBooks Online.

 

Also, you may visit this link for more references about vendor transactions: Expenses and vendors.

 

Keep on posting here if you need more help. Take care!

May 20, 2021

Awesome! This worked, than you.

Candice C
May 20, 2021

Hey again, @Bernardett

 

It's great to hear that the steps we provided you with helped resolve this issue. The Community and I are always here to have your back. 

 

Should you need any further assistance with your QuickBooks account, feel free to ask. I'm only a comment away!