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DannyAckerman
August 6, 2023
Question

Bills not appearing in online bill pay

  • August 6, 2023
  • 1 reply
  • 0 views

When I enter a bill and click Save, and then I separately go to Online Bill Pay (powered by Melio), the bill doesn't appear.  It will only appear if, when I'm in the bill, I click "Schedule Online Payment".

 

Is there a way to get the bill to appear in the online bill payment center without clicking schedule online payment?  I want to be able to enter multiple bills in a row, then pay them all at once in the online bill payment screen.

 

Thanks!

1 reply

A
AileneA
August 6, 2023

Hello, Danny. 

 

Thank you for reaching out to the Community. In QuickBooks Online, the "Schedule Online Payment" feature allows you to set up automatic payments for your bills. This feature enables you to schedule payments to be made on a specific date, either as a one-time payment or as a recurring payment. 

 

However, to get a bill to appear in the online bill payment center without scheduling an online payment, you can follow these steps: 

 

  1. Log in to your online bill payment center using your credentials.
  2. Look for an option or tab that says Manage Bills. This section typically allows you to view and manage your bills.
  3. Within the Manage Bills section, search for an option like Add Bill or Add Payee. Click on it.
  4. You may be prompted to provide information about the biller, such as the name of the company, account number, and billing address. Fill in the required details accurately.
  5. Once you have added the biller, navigate back to the main page or dashboard of the online bill payment center.
  6. Look for a section that displays your bills or payees. The bill you added should now appear in this list.
  7. You can click on the bill to view its details, such as the due amount, date, and other relevant information.

By following these steps, you should be able to see the bill in your online bill payment center without scheduling an online payment.  

 

I'm adding articles that contain resources to help answer common questions about the payment feature:  

 

 

In addition, see this article to help you ensure your data stays accurate inside the program: Run reports in QuickBooks Online.


You can reply below if you have further queries about QBO bill payment. We're always available anytime to assist you. Keep safe, and have a great day.

D
DannyAckermanAuthor
August 6, 2023

I don't think this is applicable to what I'm trying to do.  First off, when I go to New...Pay bills, I'm taken to this URL: https://app.qbo.intuit.com/app/paybills.  I don't see an option for "Manage Bills."  Additionally, I don't want to add a bill using the online bill payment section, I want to enter a bill using the normal Quickbooks workflow (New....Bill), and then have that bill appear in the online bill payment screen.  When I'm finished entering a bill, I have two choices, Save or Schedule Online Payment.  If I choose Schedule Online Payment it takes me to the online bill payment section and I can choose how I want to pay that bill. If I cancel out of that screen, and go back to the main online bill payment screen (with the 3 tabs....Unpaid, Scheduled, Paid), the bill will show up in the "Unpaid" tab.  However, if, after entering the bill in Quickbooks, I simply select Save, it will NOT appear in the "Unpaid" tab until I go back to the bill and click "Schedule online payment."

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