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luisjr
September 17, 2022
Question

Can I exclude certain orders from shopify via the payment gateway field?

  • September 17, 2022
  • 1 reply
  • 0 views
I have Ebay transactions that are going through shopify because I use codisto to fetch my shopify inventory to ebay, walmart and amazon, but it duplicates my sales. This way if I only exclude orders with payment gateway ebay from shopify they won't be duplicated anymore.

1 reply

R
Rea_M
September 17, 2022

Hello there, @luisjr.

 

I'll gladly share some insights about excluding orders with payment gateway eBay from Shopify so your sales won't get duplicated when synced to QuickBooks Online (QBO).

 

When using third-party apps, like codisto, to fetch Shopify inventory to eBay, there may be an option in the latter one where you can adjust the settings in accepting sales transactions. If so, you can log in to your eBay account, go to its settings, and adjust the sync option between them and the third-party app.

 

If you're unable to do so, you'll have manually exclude or remove all the duplicate sales transactions on eBay. This way, you'll have accurate data when they sync to QBO.

 

Also, you may want to check out these articles as your reference to guide you in importing sales and payment data from eBay and about the integration between Shopify and QBO:

 

 

Let me know if you have other concerns about managing eBay and Shopify transactions in QBO. I'm always ready to help. Take care, and I wish you continued success, @luisjr.

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