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November 3, 2022
Question

Can I get help in how to correct the refund I entered into QBs from PayPal account?

  • November 3, 2022
  • 1 reply
  • 0 views
Can I speak with someone

1 reply

November 3, 2022

Let me help you with your PayPal refunds, @yasfaw.

 

I want to ensure that this is taken care of. First, may I know more about what happened with the refund you've entered in QuickBooks? If you mean editing or deleting it, I can show you how.

 

  1. Go to the Accounting menu and then Chart of accounts.
  2. Choose the transactions you want to edit.
  3. Click Account history or View register if you're using an old version of QuickBooks.
  4. Select the refund to expand the options.
  5. Choose either Delete or Edit. It depends on what you're trying to do with the refund.

 

However, if you still wish to speak with our support team, you can use the Help feature to reach them.

 

Here's how:

 

  1. Go to the Help icon to open the Assistant window.
  2. In the Assistant tab, scroll down to the Type something field to enter the issue.
  3. Click the Get help from a human link and follow the on-screen steps to complete the process.
  4. In How would you like to connect with us? section, choose Chat for real-time assistance or Callback to speak with an agent.

 

I've added these few related articles about how QuickBooks handles PayPal transactions:

 

 

Let me know if you have other concerns about refund transactions in QuickBooks. I’m more than happy to work with you again. Stay safe and keep well.