Skip to main content
W
whisperingamy
May 23, 2025
Question

Can I turn on the Quickbooks Payments feature to accept ACH Transfer or Credit Cards when creating an invoice in Self-Employed online?

  • May 23, 2025
  • 1 reply
  • 0 views

I've followed the instructions Quickbooks provides, of going to: Invoices Create Invoice Set Up Payments At this point, a new window appears that gives me an option to "Apply For Online Payments" I've already set up my Quickbooks Payments Account I click on "Set Up Payments" and am taken to a white screen with nothing on it except a green button in the center that says "Ok" When I click on "Ok" - it takes me back into my invoice. I've tried with different browsers, including Google Chrome and get the same result. I called Quickbooks for assistance and they were unable to figure it out. Thank you in advance for any advice.

1 reply

Z
ZuzieG
May 23, 2025

Your efforts in performing the troubleshooting steps and reaching out are appreciated, whisperingamy.

 

As the Community is a public forum, you'll have to contact our live support team once more for assistance. I understand you've already contacted them. However, they have the tools and resources to check this issue thoroughly.

 

Here's how:

  1. In the upper right-hand corner, click Help.
  2. Select the Search tab, then type contact human enter.
  3. Then click Contact Us.
  4. Choose either the Chat or Callback options.

 

For complete details regarding our support hours, please refer to this article: Get help with QuickBooks products and services.

 

Furthermore, check this article on how to process ACH bank transfers for your customer’s sales receipts or invoices in QuickBooks Online. Eliminate the hassle of paper checks and bank runs: Process an ACH bank transfer from a customer.

 

Feel free to revisit this post for any questions about invoice payments in QuickBooks. You can reply here or create a new post. The Community team is always available to help.

Terms & ConditionsAccessibility statement