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February 1, 2023
Question

can you please assist me in cancelling an ach payment to vendor to avoid checking account overdraft fees

  • February 1, 2023
  • 1 reply
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can you please assist me in cancelling an ach payment to vendor to avoid checking account overdraft fees

1 reply

JaeAnnC
February 1, 2023

We're glad to have you here in the Community, @mhicks5619. I'll be sharing details on how we can delete an ACH vendor payment in QuickBooks Online (QBO) to avoid overdraft fees in your checking account.

 

Before we void a bill payment, ensure you're within the correct timeframe.

 

  • If you make a bill payment via Online Bill Pay before 3 PM PST, it can be canceled until 4 PM PST on the banking day prior to the process date.
  • If you make a bill payment via Online Bill Pay after 3 PM PST, it can be canceled until 6 PM PST on the banking day before the process date.

 

Then, follow these steps to cancel the payment:

 

  1. In the Accountant view of your QBO account, go to Expenses.
  2. Click Pay Bills Online.
  3. Select the Sent Payments tab.
  4. Look for the desired payment and click Track Status.
  5. Select Cancel Payment.
  6. Click Yes to confirm.

 

Moreover, we can create custom fields in QBO Advanced so we can track your vendors and expenses in various ways. This way, we can add them to your purchase orders, expense forms, and vendor profiles to give you the flexibility to add custom data.

 

Please get back to us if you have additional questions about canceling bill payments. We're open 24/7 to assist with your concerns. Take care!