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greatscott90
January 31, 2021
Solved

Checks not printing correctly

  • January 31, 2021
  • 2 replies
  • 0 views

On one computer my checks print correctly. On a new computer the date, dollar amount, and signature aren't printing on the check. The check does print the pay to the order name, amount in words, and payee and address.

 

I went to File / Printer Setup / Check/Paycheck and the signature file is selected.

 

Thanks!

    Best answer by JenoP

    Hi there, greatscott90.

     

    I'll share with you the troubleshooting steps that can resolve common printing issues in QuickBooks Desktop. 

     

    Start by locating the QBPrint.qbp. It's usually saved in these folders:

     

    • Windows 10, 8.1, and 8: C:\ProgramData\Intuit\QuickBooks 20xx
      (20xx represents the version of your QuickBooks.)
    • Server 2008 and Server 2012: C:\Program Data\Intuit\QuickBooks YEAR and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings
      Note: Terminal Service users report finding duplicate copies of the Qbprint.qbp file with the stored client data files; double-check all folders for odd instances.

     

    Then, follow these steps to rename it:

     

    1. Right-click the QBprint.qbp file for your QuickBooks version and select Rename.
    2. Add the word "old" to the file name (i.e. QBPrint.qbp.old)
    3. Open QuickBooks once again.
    4. Go to the File menu and select Printer Setup.
    5. Select any transaction in the Form Name list and select OK. This will create a new QBprint.qbp file.
      Note: You don't have to do this for every transaction.
    6. Go back to the Check and print it to test if it's working correctly.

     

    You can also use the Print & PDF Repair Tool from the QuickBooks Tool Hub just in case the issue persists. This fixes most of the common printing issues.

     

    Let me know if you need anything else. 

    2 replies

    JenoP
    JenoPAnswer
    January 31, 2021

    Hi there, greatscott90.

     

    I'll share with you the troubleshooting steps that can resolve common printing issues in QuickBooks Desktop. 

     

    Start by locating the QBPrint.qbp. It's usually saved in these folders:

     

    • Windows 10, 8.1, and 8: C:\ProgramData\Intuit\QuickBooks 20xx
      (20xx represents the version of your QuickBooks.)
    • Server 2008 and Server 2012: C:\Program Data\Intuit\QuickBooks YEAR and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings
      Note: Terminal Service users report finding duplicate copies of the Qbprint.qbp file with the stored client data files; double-check all folders for odd instances.

     

    Then, follow these steps to rename it:

     

    1. Right-click the QBprint.qbp file for your QuickBooks version and select Rename.
    2. Add the word "old" to the file name (i.e. QBPrint.qbp.old)
    3. Open QuickBooks once again.
    4. Go to the File menu and select Printer Setup.
    5. Select any transaction in the Form Name list and select OK. This will create a new QBprint.qbp file.
      Note: You don't have to do this for every transaction.
    6. Go back to the Check and print it to test if it's working correctly.

     

    You can also use the Print & PDF Repair Tool from the QuickBooks Tool Hub just in case the issue persists. This fixes most of the common printing issues.

     

    Let me know if you need anything else. 

    G
    greatscott90Author
    February 2, 2021

    That worked, thanks!

      J
      JYoung10
      June 5, 2021

      I am trying to print single checks out using the envelope by-pass.  I chose the Center orientation in the Partial Page tab under Check/Paycheck form name under Printer Setup.  The single checks continue to print out across the page (Left to Right) instead of down the page (Top to Bottom).  I had this problem using Quicken and reached someone over the phone many years ago.  It was a simple fix but I don't remember how to do it.

       

      Thank you.

      M
      MirriamM
      June 5, 2021

      Hello there, @JYoung10. I'm here to lend a hand.

       

      To resolve printing issues in QuickBooks Desktop (QBDT), let’s first try to update your QuickBooks release version. 

       

      Once done, let's try aligning your checks:

      1. Go to the File menu at the top.
      2. Select Printer Setup.
      3. At the Form Name drop-down choose Check/Paycheck.
      4. For the check style, select Voucher check.
      5. Click Align on the right.
      6. Print a sample and compare it to your pre-printed checks.
      7. Using the grid on the sample adjust the horizontal and vertical settings; then click OK
      8. Click Align again and Print another sample.
      9. Compare the sample to your paycheck stock and adjust the alignment again as necessary.
      10. Repeat steps 5 through 9 until you have the alignment perfect.

      To know more about how fixing printing issues in QBDT, see this article: Resolve printing issues. 

       

      If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.

      J
      JYoung10
      June 5, 2021

      I made sure that I have the current update.  I do.  I have the program set for automatic updates.

      The problem is not with alignment.  The problem is with orientation.  Under Settings I am using Standard check style.  Under Partial Page, I am using Center so that I can print a single check through the by-pass envelope feeder on my printer.  The checks should be printed down the middle instead of across like in portrait.  When I put a check in the Center orientation, it still prints out incorrectly. 

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