COLLECTIONS DEPARTMENT

Thank you for posting here in the Community space, info-ht. 

At the moment, our Payment Support Team is not able to initiate direct communication with our customers. However, if you need to get in touch with them, you can access them through QuickBooks Online (QBO) by clicking on the Help icon. You can reach out to them during weekdays from 6 AM to 6 PM PT.

Let me show you how: 

1. Sign in to your QuickBooks Online company.
2. Go to Help (?) at the top right.
3. Select or type Contact Us.
4. Enter your concern, then click Let's talk.
5. Then, Start a chat with a support expert.

Furthermore, you can visit this article to review some of the most commonly asked payment questions: QuickBooks Payments FAQ. 

Hit the Reply button if you have more concerns with contacting Intuit support. I'll be here to assist you. Take care!