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BDValarie
November 23, 2022
Question

Copy and Paste Account Number for Paying Vendor

  • November 23, 2022
  • 1 reply
  • 0 views

I just wanted to put this out there to see if anyone else is having this issue. When paying a vendor via ACH bank transfer, (on multiple occasions) I have copy and pasted the account number into QB with the routing and when the final screen comes up to summarize payment details the last two numbers in the account number have changed to random numbers. So I have to edit again and correct the account numbers. Is this happening to anyone else? 

1 reply

Rubielyn_J
Rubielyn_J
November 23, 2022

Let me provide some insights about the account number for paying vendor, @BDValarie.

 

Normally, when you copy and paste the account number, this wouldn't change to any random numbers. 

 

Let's perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Once you have successfully added a hire date, go back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

 

I've also attached some articles you can refer to for your future guidance and detailed steps in managing your vendor transactions: 

 

 

Feel free to comment below if you have other questions about the account number that changes randomly for paying a vendor. I'm always here to help. Wishing you and your business continued success.

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