Skip to main content
D
Doris78
March 10, 2023
Question

Credit Card Reconciliation issue

  • March 10, 2023
  • 1 reply
  • 0 views

I reconciled my credit card and the numbers on the report were accurate. When I printed the check it only paid a partial amount when I asked it to pay it in full. It was short $1,100.00.

Moving forward, everytime I went to print checks, a random amount of $3,388.81 showed up for me to pay. I printed the check to get rid of it and then deposited the amount back to clear it, but next time I went to do checks, that same amount showed up again. I have struggled with this since July of 22. I paid the credit card company the $3,388.81 to clear it from showing up, but now I have this amount in miscellanous payables and need to get it out of there. This has been super frustrating. Anyone have this same issue?

1 reply

R
Rea_M
March 10, 2023

Hello there, @Doris78.

 

I'll make sure you can get rid of the unnecessary amounts recorded on your miscellaneous payables in QuickBooks Desktop (QBDT) to keep your financial data accurate.

 

There are two options to clear your miscellaneous payables. First is to make sure you track and record all of your expenses to the correct account. To do this, let's pull up the affected transaction(s) ($3,388.81) through your chart of accounts. Here's how:

 

  1. Go to the Lists menu 
  2. Select Chart of Accounts.
  3. Choose the account (miscellaneous payables) where the transactions are posted to open the register.
  4. Locate the $3,388.81 amount and correct its associated account.

 

The second option is to create a journal entry. This will transfer the $3,388.81 amount from your miscellaneous payables to the appropriate category. Before doing so, I encourage you to consult your accountant. They may have specific instructions on how to handle the said transaction and provide expert advice tailored to your business needs.

 

Also, I encourage you to reconcile your accounts in QBDT regularly (every month). This helps monitor your income and expense transactions and detect possible errors accordingly. You may want to check out this article as your reference to guide you in doing and fixing reconciliations in QBDT: Learn the reconcile workflow in QuickBooks.

 

Please feel free to leave a comment below if you have other concerns about managing checks and other expense transactions in QBDT. I'm always ready to help. Take care, @Doris78.

D
Doris78Author
March 17, 2023

I do reconcile my accounts every month.

If I try to do as you suggest, it tells me the following:

 

"You have changed the account for a transaction that has already been reconciled. If you record your changes the transaction will no longer be reconciled and the reconciliation balance for the original account will be affected. You should not proceed unless you are in the process of correcting a reconciliation problem. Do you wish to record your changes." 

 

Terms & ConditionsAccessibility statement