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October 17, 2022
Question

Daily Credit Card Payments from Customers go to Credit Card Receivables Account - how do i move from here?

  • October 17, 2022
  • 1 reply
  • 0 views

Hi,

I'm trying to figure out how to clear out the Credit Card Receivables account in QB online. When I make a daily deposit, the credit card payments from customers go into that account. When my bank feed downloads these credit card deposits into our general bank account, it shows up under "sales" 

 

I'm trying to figure out the correct way this should be done. Hope you can help - I can't find the answer in the discussions.

 

Thank you,

 

Valerie

1 reply

October 17, 2022

Hello, valerie2088.

 

I'll help you clear out the Credit Card Receivables account.

 

You may have selected the Credit Card Receivables account when you created your daily deposit. Please see the image below.

 

You have two choices for removing the figures from this account: either edit and change the relevant account or create a journal entry (JE).

 

Here's how:

 

  1. Go to the + New.
  2. Click Journal entry.
  3. On the first line, select an account from the Account field. Depending on if you need to debit or credit the account, enter the amount in the correct column.
  4. On the next line, select the other account you're moving money to or from. Depending on if you entered a debit or credit on the first line, enter the same amount in the opposite column.
  5. Check the amounts - you should have the same amount in the Credit column on one line and the Debit column on the other. 
  6. Enter information in the memo section to know why you made the journal entry.
  7. Once done, hit Save and close.

 

To ensure the accuracy of your records, I advise getting in touch with your accountant if you're unsure which account to debit or credit.

 

I'm also added this article to assist you in ensuring your QuickBooks balances match up with the balance on your credit card or bank statement for future reference: Reconcile an account in QuickBooks Online.

 

You're welcome to post again if you need anything else in QuickBooks. We're available to help you 24/7.