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PattyLU
June 5, 2025
Question

Deluxe eChecks Integration – Failing to Trigger from QBO (No Vendor/Process Changes)

  • June 5, 2025
  • 1 reply
  • 1 view

Deluxe eChecks are not sending automatically from QBO for several of my clients. Nothing has changed on our end—vendor info and workflows are the same—but the eChecks just don’t go out. This happens whether we’re writing checks or using “Pay Bills.”

There are no errors or flags—just missing payments. It’s inconsistent and making the system unreliable for payments.

Please look into this issue and provide a fix. We need this integration to work consistently again.

1 reply

K
Kurt_M
June 5, 2025

We appreciate you informing us of your current situation when processing electronic checks from Deluxe eChecks integrated and dealing with missing payments in QuickBooks Online (QBO), Patty. We'll point you in the right direction to address this and fix the automation promptly.

 

Given that there have been no changes to your workflow or settings within the program, we highly recommend contacting the Deluxe eChecks Live Support Team. They can examine their system to identify the cause of the missing payments. Furthermore, they'll be able to track the missing payments and offer the necessary guidance to help you navigate this situation effectively.

 

On the other hand, you can visit this article to help you review vendor transactions in QBO: Run a report with vendor totals.

 

Continue to utilize the comment section below if you require further assistance fixing integration between third-party applications or need a helping hand in dealing with vendor or customer transactions. Rest assured, our team will be around and respond as soon as possible.

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