Skip to main content
L
laura136
May 10, 2021
Question

Do you have to use the Payment Account in order to use a Cash Account?

  • May 10, 2021
  • 1 reply
  • 0 views

Hi everyone!

I tried Quickbooks online chat support but was passed around 4 times so I just gave up.

We are interested in opening a Cash Account but saw that you have to open a Payments/Merchant account as well.

Do you have to actually use the Payments account in order to use the Cash Account?

Our current client software has a payment/POS built into it so we do not need the Quickbooks Payment option.  We are mostly interested in using the 'Envelopes' feature to allocate specific funds.

I'm assuming that we would just have to pay a monthly fee for the Payments account since we would have zero transactions.  I feel like I saw that fee was $16/month but was not sure.

Any help is much appreciated!

Thank you!

Laura

1 reply

Angelyn_T
Angelyn_T
May 10, 2021

Hi Laura.

 

Thank you for reaching out to us here on the Community forum. I'm here to share with you some information about using the QuickBooks Cash account.

 

QuickBooks Cash follows with QuickBooks Payments. Meaning, yes, you need to sign up for QuickBooks Payments through QuickBooks Online (QBO) to get a QuickBooks Cash account and a debit card. If you sign up for QuickBooks Payments through another product, like QuickBooks Desktop, or POS, you won't get QuickBooks Cash. It will be available to you in the future.

 

To sign up for a payment account in QBO, you can follow these steps:

 

  1. Sign in to QBO.
  2. Go to the Gear icon, then click on Account and Settings.
  3. Click Payments from the left navigation, then tap on the Learn More button.
  4. Hit on Set Up Payments to get started.
  5. Enter information about your business including the bank account where you want your customers’ payments to be deposited.
  6. Follow the on-screen pop-ups to complete the process.

 

Once done, you're now ready to process payments online and set up or use a QuickBooks Cash account. For more information, you can open these articles:

 

 

Moreover, here are some of the most frequently asked questions about QuickBooks Cash.

 

While handling your transactions and data in the POS system, you can also check out the topics from this link as your reference in the future. Here's the link: Help articles, video tutorials, and more.

 

If you have any other questions about opening a Cash Account, please let me know by adding a comment below. I'm more than happy to provide additional assistance. Have a good one!

Terms & ConditionsAccessibility statement