downloaded deposit not matching w/invoice payment

I'd be happy to assist you, @ormic1. Let's work together to ensure you'll meet your goal as soon as possible.

QuickBooks occasionally fails to match a transaction in an electronic statement with a transaction in QuickBooks. You can manually match it to open or posted transactions if this occurs. I'll show you how you can do it in two different modes:

If you're in the Advance mode;

1. From the transaction, select Match to existing transactions from the dropdown in the Action column.

2. Find and select the matching transaction, then click Save and add to register.

• If the amount doesn’t match, select Resolve to split entries to balance the remaining amount. You can also add resolving split entries in an existing posted transaction for deposits and payments.
• If you’re matching a money-out transaction to a bill, edit the amount under the To Pay column to indicate a full or partial payment.

3. When you’re ready, select Save and add to register to add the transaction to your books.

And in Classic/Express mode

1. Go to Banking, select Bank Feeds, and then Bank Feeds Center.
2. Open the Match Transactions window, and from the Financial Institution dropdown, make sure the correct bank account is showing.
   • Click View.
   • Download and view the electronic statement.
   • Make sure the Show Register checkbox is selected in the Match Transactions window.
3. Select the transaction in the statement that you need to match to a transaction in the register.
4. Then choose the transaction in the register to match. Make sure the amounts match.
5. Click Match.

 You can refer to this article for more details: Add and match Bank Feed transactions in QuickBooks Desktop.

You can read through this article if you want to reconcile an account in QuickBooks Desktop.

Thanks for dropping by. Don't hesitate to post here again. Stay safe!