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Aug 2, 2022 3:03 PM UTC
Question

EFT payments not showing up

Original commenter did not share additional details

1 reply

Adrian_A
Aug 2, 2022 3:42 PM UTC

Hi karen220,

 

The processing lead time depends on your payment method.

 

Bank transfer payments take 2-7 banking days. Some banks may take longer to process the transaction. For credit card payments, it will take up to 1-2 banking days.

 

You can check the status of the deposit on your Merchant Service Center. Let me guide you with these steps:

 

  1. From the Gear icon, select Account and Settings.
  2. Select the Payments tab and then select Manage Account.
  3. Go to Activity Reports, then Transactions.

 

I've also added these references that have information on when the system deposits the payment: 

 

 

Please don't hesitate to post again if there's anything else that you need help. I'm here to help you with it.