How do I add AMEX as a form f payment in QB? I already opened a merchants account and when adding it, I get repeatedly: Something went wrong. Please try after some time.

I recognize the importance of having the option of being able to add your Amex card to your Merchant account, @Adriana2022. Let me share ways to help address this.

If you want to add the Amex card as the payment method in QuickBooks Online (QBO), you can add it directly in the Gear icon or Receive Payment window. This will work if you'll manually record the payments. Here's how:

1. Go to the Gear icon.
2. Select All list, then click Payment method.
3. Tap the New button to add it in.

To add it in the Receive payment window, click the +Add new under Choose payment method. Refer to the screenshot below:

Check the detailed steps in this article to process payment for invoices:  Receive and process payments. 

If you want to process payment, you can add it as a payment method by logging in to your Merchant account. Since you've tried multiple times and still can't add the card, I recommend accessing your QuickBooks Payments account in an incognito/private window to see if it's a browser issue. Your browser's cache and cookies become corrupted, causing problems when accessing websites or opening files.

 Please refer to the following keyboard shortcuts based on your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session resolves the issue, clear the browser's cache to refresh the system. You can also use other supported, up-to-date browsers. Clearing the cache will remove stored data, including cookies, which may be the cause of the problems. If the issue persists, contact our Payment Support to investigate the situation.

Additionally, you can check this resource to guide you in reviewing and categorizing your downloaded transactions: Categorize online bank transactions.

Please keep us posted if you have additional questions about payment concerns. I'll be here to help. Stay safe.