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Sep 26, 2024 5:18 PM UTC
Question

How do I contact QBSE to update my account re: not being PCI compliant? I do not accept card payments.

Original commenter did not share additional details

2 replies

Sep 26, 2024 5:41 PM UTC

You basically just have to ignore the emails that they, and Security Metrics send to you.  There is NO other way to inform them.  I mean, you can reach out to "Support", but it won't do any good. No one cares.  They just hope that you'll give in and pay the money to Security Metrics. 

 

 

Candice C
Sep 26, 2024 7:04 PM UTC

Hey, @mccannelm. 

 

Thanks for coming to the Community with your question. 

 

You can easily contact our Customer Support Team by doing the following steps: 

 

  1. Go to (?) Help. This opens the QuickBooks Assistant window.
    Note: If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.
  2. You'll need to type in request callback. 

 

If you have any other questions, I'm only right around the corner. Have a great day!