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March 31, 2025
Question

How do I keep my accounts receivable from showing up twice for deposited checks. Once when I invoice. and again from bank deposits ?

  • March 31, 2025
  • 2 replies
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2 replies

March 31, 2025

You can effectively manage payments by creating a 'Receive Payments' transaction for the invoice, @wmbastian. I'm here to help you link the deposits to invoices and remove duplicate transactions in QuickBooks Online (QBO).

 

If the deposited checks are intended as payments for the invoices, ensure the deposits are linked to the correct invoices for processing.

 

Here's how:

 

  1. Select + New, and choose Receive payment.
  2. From the Customer dropdown, select the name of the customer.
  3. From the Payment method dropdown, select a payment method.
  4. From the Deposit to dropdown, select the account you put the payment into.  
  5. In the Outstanding Transactions section, select the checkbox for the invoice you're recording the payment for.
  6. Enter the Reference No. and Memo if needed.
  7. Once done, click Save and Close.

See the image below for clarification.

 

 

You can check this article to learn more about receiving and recording customer-based payments: Record invoice payments in QuickBooks Online.

 

Alternatively, you can verify the actual transactions and manually delete them to prevent duplicates of income. I'll guide you through the process: 

 

  1. Go to the Transactions menu and select the For Review tab.
  2. Head to the For Review tab.
  3. Select the bank account with the duplicate transaction, locate the transaction, click the box beside it, and select Exclude.


  4. In the Excluded section, locate the transaction and check the box.
  5. Select Delete.

 

Once everything looks good, you can start reviewing and reconciling your accounts to ensure they match your bank and credit card statements.

 

Furthermore, if you want to streamline your reporting process and get the most out of QuickBooks, don't hesitate to contact our Live Expert Assisted team! Our experts are always ready to provide personalized guidance and support, ensuring you can confidently navigate and optimize QuickBooks.

 

I'm all ears to any additional queries you may have when duplicate deposits and other transactions are in your file. Feel free to reply to this post, and I'll make sure to get the help you need. Take care and have a good one!

Rainflurry
March 31, 2025

@wmbastian 

 

A/R is supposed to show up twice.  A/R increases by the invoice amount when you issue the invoice and decreases by the payment amount when you receive payment on the invoice.  If that's what you're seeing, it's normal.