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November 21, 2022
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How do I record a return I received from my bank for an ACH payment?

  • November 21, 2022
  • 1 reply
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I recorded a payment by ACH. The bank returned the ACH because I used a bad account number for the payment. How do I record the returned ACH?
Best answer by Mark_R

Glad to have you here in the Community, @gregg-fisher-rem.

 

I'm here to help record a returned ACH payment in QuickBooks Online (QBO) so you can get back to working order.

 

First off, you'll need to create a clearing expense account so you can use it as the source account for the deposit. Here's how:

 

  1. Sign in to your QBO account.
  2. Click the Gear icon, then select Chart of Accounts.
  3. Select New.
  4. From the Account Type drop-down, select Expenses.
  5. Name the account as Clearing Expense Account.
  6. Click Save and Close.

 

Once done, you can now create a deposit for the amount of the returned ACH payment and use the clearing expense account. 

 

Then, create a new check and bill payment to the vendor and use that clearing expense account as the expense (reason) for the check. The clearing expense account will be zero, the bill remains paid as of the original date and especially important if inventory is involved.

 

When you're ready to reconcile your account, you'll need to check off the deposit against the old bill ACH payment. This way, you won't have any discrepancies when reconciling accounts.

 

Please know that the Community forum is always open to help you again if you need more help with this. The Community team and I are always here to assist.

1 reply

Mark_RAnswer
November 21, 2022

Glad to have you here in the Community, @gregg-fisher-rem.

 

I'm here to help record a returned ACH payment in QuickBooks Online (QBO) so you can get back to working order.

 

First off, you'll need to create a clearing expense account so you can use it as the source account for the deposit. Here's how:

 

  1. Sign in to your QBO account.
  2. Click the Gear icon, then select Chart of Accounts.
  3. Select New.
  4. From the Account Type drop-down, select Expenses.
  5. Name the account as Clearing Expense Account.
  6. Click Save and Close.

 

Once done, you can now create a deposit for the amount of the returned ACH payment and use the clearing expense account. 

 

Then, create a new check and bill payment to the vendor and use that clearing expense account as the expense (reason) for the check. The clearing expense account will be zero, the bill remains paid as of the original date and especially important if inventory is involved.

 

When you're ready to reconcile your account, you'll need to check off the deposit against the old bill ACH payment. This way, you won't have any discrepancies when reconciling accounts.

 

Please know that the Community forum is always open to help you again if you need more help with this. The Community team and I are always here to assist.

May 18, 2023

Hello,

I am trying to follow the steps given by   @Mark_R  but when I try to create a new account under expenses it has another required cell to fill out under the name: Tax form section*. 
What do I choose there?

May 18, 2023

I appreciate you chiming in on the thread, @Bkrasniqi. I'll share information about what to choose in the Tax form section when creating another expense account in QuickBooks Online (QBO).

 

You'll need to fill out the Tax form section and other detail types to keep your finances organized and accurate. Although, we're unable to choose for you what to enter in that section. 

 

If you're hesitant about the right details to put in that area, I recommend consulting with your Accountant. They know what's best for your business and can share accurate information in setting up your expense account. If you don't have an accountant yet, you can check our ProAdvisor page to help you find one from there.

 

I'll be adding these articles for more details:

 

 

Please leave a comment below if you need more help managing your Chart of accounts in QBO. I'll get back to you as soon as possible. Take care!