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L
LCPL
July 19, 2022
Question

How do you make what you entered as a memo during bill entry actually print on the check?

  • July 19, 2022
  • 2 replies
  • 0 views

This seems ridiculous. Nothing I enter in the memo field during bill entry prints when I print checks. I have not been able to find a work around. As a small organization, we do not typically print more than 5 to 10 checks at a time. It is painstaking to print checks then find out this essential line-item is missing. 

 

In QB Desktop, we had multiple vendors where the memo line defaulted to our vendor account number instead of using invoice numbers. 

 

This is something that should be happening automatically.

 

Hopefully, I am overlooking something in the QBO settings to make the memo field print properly. If not, we will have to look to moving back to the desktop version.

    2 replies

    LieraMarie_A
    LieraMarie_A
    July 19, 2022

    Hey there, @LCPL.

     

    The memo line on the check is an essential place where you can indicate the reason why you wrote it. It also helps the payee to understand what you're paying for. I'm here to share some little insights on how you can achieve this.
     

    When writing a check, it doesn't copy the bill memo over. As a workaround, you'll want to re-enter the information on the Bill Payment window. See the screenshot below.



    I recommend sharing your thoughts and ideas to add your vote for this one. Our product development team reviews all the feedback we receive to ensure we’re meeting the needs of our customers. 
     

    Here's how:
     

    1. Select the Gear icon at the top, then Feedback.
    2. Enter your comments or product suggestions then select Next.
    3. You'll be provided a list of suggested Help articles related to your comment. You can read through them or select Skip and send message.
    4. From the drop-down, choose the appropriate category, then select Send message.

     

    Drop me a comment below if you have any other questions about printing forms in QuickBooks Online. I'll be more than happy to help. Wishing you a good one.

    S
    Stevewyang
    April 8, 2025

    I need an answer to the above question please.

     

      A
      AntoniettaE
      April 8, 2025

      I appreciate you for joining this thread, Steve. Currently, a memo entered in a bill cannot be printed on the payment check in QuickBooks Online. With this, I can suggest to give us feedback. I'll guide you through the steps.

       

      At this time you'll have to manually re-enter  the message to the Memo field when it's time for you to print the bill payment or check.

       

      I believe that it is a good idea to automatically reflect the memo you entered on the bill to the check , however, I recommend providing feedback to inform our software engineers about the features you need, which they can consider adding in future product updates.

       

      To send your input, here's how:

       

      1. Open your QBO account.
      2. Go to the Gear icon and select Feedback.
      3. Type in your suggestions and then click on Next.

       

       Moreover, if they see that this feature can improve our users' experience, they can add it to our future product updates.

       

      Additionally, I've included this article that can give you tips for troubleshooting any issues you might encounter while printing checks to mail to your vendors: Configure your print settings for printing checks in QBO.

       

      If you have any further questions about printing checks, please don't hesitate to visit the Community again. I'll be here to help and ensure that you're taken care of.

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