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pbonce
September 19, 2024
Question

How to apply Vendor credits to ACH payments?

  • September 19, 2024
  • 1 reply
  • 0 views

I have QB Enterprise Mfg & Wholesale Desktop 24 with the latest update.  We recently switched vendor payments from checks (too many were stolen in the mail) to 100% ACH.    So far, so good.

 

Now the problem: We've created Vendor Credits as always but cannot apply them using ACH online payments. 

 

ACH Payment Method "Schedule Onlne Payment: Set Credits generates a warning "You can't set discounts or credits to pay bills through QB Bill Pay Service. 

Payment Method "Check: Set Credits works at first, but generates a "You can't use QB Bill Pay Service to make partial bill payments." when changing back to ACH online payment.

 

How can we apply vendor credits to the ACH payment?  Nothing seems to work. 

1 reply

M
Maybelle_S
September 19, 2024

I appreciate you reaching out to us today, Pbonce. Applying for vendor credits directly to ACH payments is unavailable in the software. Let me share some details about the error message you received.

 

The error message occurs because the payment is already scheduled. To avoid this, first apply the vendor credit to the bill and then schedule the payment. Alternatively, you can check the payment without using ACH.

 

Regarding applying vendor credits to ACH payments in QuickBooks Desktop Enterprise, the system currently does not allow discounts or credits when using the QB Bill Pay Service for ACH payments. While you can apply credits using the Check payment method, it won't work for ACH payments as partial bill payments are not permitted through the service.

 

To learn how to pay your bills online within QuickBooks Desktop (QBDT), see this link: Pay bills online.

 

Additionally, check this article on removing and unapplying vendor credits: Remove or unapply a credit from an invoice or bill.

 

This page will guide you in tracking the money you owe through the Accounts Payable workflow with topics detailing how to perform each task in your company file.

 

Let me know if you have other questions about applying vendor credits to ACH payments. I want to ensure everything goes smoothly for you.

P
pbonceAuthor
September 19, 2024

thank you for confirming my suspicions.  Since ACH payments and vendor credits have been around for years, any idea why this issue even exists?  Is QB addressing this obvious shortcoming with their Bill Pay system, or do they intend on letting it languish?

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