How to fix the WARNING: You cannot use more than one A/R or A/p account in the same transaction.

@peterdevoogd,

It it not very clear from your question, but I assume you get this when paying bills.

It is not the norm to receive such error at paying bills.

This may indicate an issue with your file and rebuilding may help.

If rebuilding doesn't do it, you may need an advanced eye looking at what's going on.

Let me know if this helps.

('Cheer' if you like my answer.)

JS

Let's get this working so you can save the transaction and pay your bills, peterdevoogd.

This error usually shows up if you have multiple A/R and A/P accounts in your company file. It can also be related to the vendor's settings, as you can't associate an A/P account with an inventory item. 

To check, you can open the vendor's profile and check if an A/P account is assigned in the Account Settings section. Here's how:

1. Go to the Vendors menu and select Vendor Center.
2. Double-click on the name of the vendor.
3. Proceed to the Account Settings tab.
4. Make sure it does not have an A/P account.
5. Click OK.

After that, go back to paying the bill and check if you're able to save the transaction. Here's an article for additional information about this error: Warning: You Cannot Use More Than One AR or AP Account in the Same Transaction.

If you still encounter the same error message, you can utilize the QuickBooks Tool Hub, which assists in resolving minor data and program issues within the program. Here's how to use it:

1. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub.
2. Open the file you downloaded (QuickBooksToolHub.exe). You can look it up in your Downloads folder or in the location you selected when you downloaded it.
3. Follow the on-screen steps to install and agree to the terms and conditions.
4. Double-click the icon on your Windows desktop to open the tool hub.
5. Once opened, look for Program Problems, then select Quick Fix my Program.
6. Start QuickBooks Desktop and open your data file.

For additional information, please refer to this article: Fix Common Problems and Errors With the QuickBooks Desktop Tool Hub.

I'd like to provide you with these articles to offer extra assistance when it comes to paying bills in QuickBooks:

• Void or Delete a Bill or Bill Payment Check
• Bill Shows as Unpaid After Writing a Check in QuickBooks Desktop

Please don't hesitate to tag me in your reply or ask any additional questions in the forum if you need further assistance with QuickBooks. Rest assured, we are dedicated to making sure you get the help that you need. 

@peterdevoogd 

I think the only way you can get that error message is by trying to save a bill that has A/P or A/R listed on the 'Expenses' tab - even if the amount is $0.00.  You cannot create items that are mapped to an A/P or A/R account so it shouldn't have anything to do with what items are on the 'Items' tab.