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August 18, 2022
Question

How to permanently turn go payment off

  • August 18, 2022
  • 1 reply
  • 0 views
I turn the go payment off but every time I log back into my account it is turned back on and I have to wait days to get my money and I get charged

1 reply

MaryLandT
August 18, 2022

Hi there, JL12211.

 

I'll make sure you'll no longer be charged for the GoPayment subscription and turn off the payment option.

 

If your GoPayment is connected to your QuickBooks Online account, here are the steps you can follow to remove the payment method.

 

  1.  Go to the Gear icon.
  2. Under Your Company, select Account and Settings.
  3. Go to the Payments tab.
  4. There is a link at the top of the page on the Payments tab that brings you to the Quickbooks Merchant website, click this.
  5. When on the merchant website there is a dropdown for your account. Hover over this then go to account settings.
  6. At the bottom of your account settings cancel the account with the merchant.

 

If your GoPayment isn't connected to your QuickBooks Online, I suggest contacting our QuickBooks Payments Team. They'll help you with how to do it. You can reach them through this page: Contact Payments Support

 

Just in case you'd want to know more about processing payments for credit card transactions, feel free to check out this link: Process a payment in Merchant Service Center.​

 

Please let me know if you have any other questions. I am here to help. Keep safe.