Question

How to reintegrate Point of Sale to Enterprise Desktop 2024?

Forum|Forum|2 years ago
January 24, 2024
7 replies
0 views

I'm still using Point of Sale desktop because I'm not a fan of Shopify. That said I updated QB Enterprise to 2024 and now my POS 19 can no longer send financial data over. I remember there used to be a workaround when they would lose their integration but cannot remember how. Does anyone know the fix? It was done before through QB support but they're no longer offering support for it.

QuickBooks Point of Sale

Clark_B

Hi there, @exportmanagementsysteminc.

Let me help and provide insight into why you can no longer send financial data in Point of Sale (POS).

To begin with, QuickBooks Desktop Point of Sale discontinued their service as of October 3, 2023. On October 3, 2023, QuickBooks Desktop Point of Sale and the following connected services will be discontinued:

QuickBooks Point of Sale Payments
QuickBooks Point of Sale Gift Card Service
Mobile Sync
Intuit Store Exchange
Webgility E-commerce integration
Support plans including live support (phone, email, chat)
Vendor Lookup Service

After October 3, 2023, you can still use QuickBooks Desktop Point of Sale 19.0. However, you won't receive critical security patches and updates. To know more about the discontinuation, refer to this article: QuickBooks Desktop Point of Sale discontinuation.

Additionally, you may want to consider using a third-party app aside from Shopify.

Also, in case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBO Self-help.

Don't hesitate to leave a comment below if you have follow-up questions about the discontinuation of Point of Sale. I will answer them in any possible way.

4

4Gal

@exportmanagementsysteminc

You can export your sales data from QBD POS to Excel and prepare it as the Sales Receipt. Then you can use an importer tool to proceed. It's a one time license.

https://get.transactionpro.com/qbd

H

HuffDaddy

Did you ever find a solution? Intuit support told me that when I upgrade to ES 24.0 my POS communication will cease to function. A third party QBs advisor told me that it should continue to work. It sounds like you are 100% sure that the financial exchange is kyboshed? You are positive that you did everything correctly and left no stone unturned? Thanks!

T

Tanderson24

Just wondering if you ever found a resolution to this issue? I need to upgrade my enterprise however do not want to lose the integration with POS.

J

JamesAndrewM

Thanks for joining the thread, Tanderson. I'm here to share information about updating QuickBooks Desktop without affecting your POS integration.

Know that updating QuickBooks Desktop should not affect your POS integration. POS integration is designed to operate independently of specific QuickBooks versions, ensuring that transactions, inventory management, and other essential functions continue seamlessly. Updating your software to the latest version will improve your experience and promptly resolve common issues. Here's how:

Go to Help and select Update QuickBooks Desktop.
Click on the Update Now tab, then Get Updates.
Close and reopen QuickBooks when the update finishes.
Choose Yes when asked to install the update.
Follow the onscreen instructions to complete the process.

Need help with customer transactions? Here are the different ways to track customer transactions in QuickBooks Desktop: Get started with customer transaction workflows in QuickBooks Desktop.

For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.

H

HuffDaddy

Great information, JamesAnrewM but that goes directly against everything I have been told by Intuit support. Thanks.

J

jiminok

What is the verdict? Did it work with Ent. 2024?

My hunch is that it did work. Can anyone verify that please?

Thanks.

F

FateCandylaneT

I appreciate you coming into this thread, jiminok. I can share information when integrating QuickBooks Desktop Point of Sales into Desktop Enterprise.

As shared on this thread, QBDT POS was discontinued on October 03, 2023. All associated services connected to this program are now discontinued. However, QuickBooks Enterprise (QBES) remains fully functional for managing financial transactions. While you can continue utilizing the POS system for store management, you will no longer receive critical security patches and updates. I recommend checking out this guide for additional inputs: QuickBooks Desktop Point of Sale discontinuation.

Alternatively, you can explore using third-party applications to implement modern retail solutions with QuickBooks Desktop Financial Software. This will allow you to integrate and link transactions into the program that best suits your business.

Furthermore, you can refer to this resource to learn how to track customer transactions in QuickBooks Desktop: Get started with customer transaction workflows in QuickBooks Desktop.

I'll always be around on this thread if there's anything else you need further assistance with when managing transactions in your file. Keep safe and have a great day ahead.

J

jiminok

Thanks. Please don't take this in the wrong way, but I'd like to know from someone who's tried it.

It's clear that it's been discontinued since Oct. But there are users who are still in the process of moving on. So, the question is: Will Ent. 2024 make any further use impossible.

H

hotspas

This may not work for everyone but this is what I did and it worked. I have POS 19.0 Pro Level and QB 24 Enterprise. I had this issue with QB 23 once in awhile but after the 24 update POS 19 and QB 24 would not sync.

You will need the Quickbooks tool hub program installed. Open QB tool hub and select network issue. Click the green icon that says "Quickbooks Database Server Manager" . You may have to browse and add the location of your company file folder, Mine is C:\Intuit\Quickbooks\Company files. once you add the correct folder then hit scan and all the files that should be shared will come up and POS 19 will be able to sync with QB Enterprise 24.

K

Kathy1994

Thank you so much for your insight! Happy Holidays!

H

hotspas

This may not work for everyone but this is what I did and it worked. I have POS 19.0 Pro Level and QB 24 Enterprise. I had this issue with QB 23 once in awhile but after the 24 update POS 19 and QB 24 would not sync.

You will need the Quickbooks tool hub program installed. Open QB tool hub and select network issue. Click the green icon that says "Quickbooks Database Server Manager" . You may have to browse and add the location of your company file folder, Mine is C:\Intuit\Quickbooks\Company files. once you add the correct folder then hit scan and all the files that should be shared will come up and POS 19 will be able to sync with QB Enterprise 24.

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