I am trying to connect PayPal Credit to my QBO but it is only allowing me to add PayPal. How do I add PayPal credit?

Let’s get your PayPal Credit account connected to QuickBooks, @contact-qualityc.

In most cases, browser-related problems are the reason why users encounter issues when linking their accounts in QuickBooks Online. Please know that once the browser's cached files have issues, QuickBooks functionalities may get affected. You can perform some troubleshooting steps to get this resolved.

First, open your QuickBooks account in a private or incognito window for testing. You can use these shortcuts keys below for quick navigation:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

After logging in, try to connect your PayPal Credit again. If you’re able to do it, get back to your regular browser and clear its cache. Doing this helps the program to run better. You can also use other supported browsers as an alternative.

Once everything is good, you can start reviewing and categorizing your downloaded transactions in the program. Then, check our reconciliation guide to ensure amounts are balanced and accurate.

Furthermore, with Connect to PayPal, you can also handle and manage your PayPal transactions. See these resources to learn more:

• Use the Connect to PayPal app
• Connect to PayPal FAQ

Don’t hesitate to leave a message if you need more help managing your transactions. I’ll be right here to help. Take care always, and have a great day!