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rapidbarricades-
February 22, 2023
Question

I received an invoice payment from a customer via QuickBooks Payment - Credit Card and on the same day issued a refund to another customer also via QuickBooks Payment. My problem is that QuickBooks deposited to my bank only the difference between the

  • February 22, 2023
  • 1 reply
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I received an invoice payment from a customer via QuickBooks Payment - Credit Card and on the same day issued a refund to another customer also via QuickBooks Payment. My problem is that QuickBooks deposited to my bank only the difference between the invoice payment received and the refund issued.

What adjusting entry should I record in my books to reflect this difference and reflect the invoice that was fully paid as deposited?

1 reply

Candice C
Candice C
February 22, 2023

Good morning, @rapidbarricades-. 

 

It's great to see you back in the Community! Let me point you in the right direction to get the answer you need for this question. 

 

Your accountant would be the best individual to speak with about this situation to ensure you record the information properly. If you don't have one, check out this link to find one near you. 

 

After consulting with your accountant, come back and let us know how it goes. We're always here to lend a helping hand. Bye for now! 

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