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September 28, 2024
Question

I transferred money from qb to my business account last Thursday and qb still has not payed me my money it’s been 8 working days Any thoughts ?

  • September 28, 2024
  • 1 reply
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1 reply

September 28, 2024

I appreciate you alerting us about the movement of your fund, cmorrisonheating. I acknowledge that fast and reliable fund transfer is essential to every business.

 

Are you using QuickBooks Payments or Checking feature? Since your waiting time exceeded the turn-around period (3-5 business days) and the funds have not yet been transferred to your business account, I'll direct you to our support team. They can safely review your account to identify and share information about this issue.

 

To contact them, kindly follow the steps below:

 

  1. Open your QuickBooks Online account.
  2. Go to (?) Help.
  3. From the Assistant tab, enter your query in the designated field.
  4. After that, press the Enter button on your keyboard to submit.
  5. Select the Contact Us option. Then, re-enter your inquiry on the field provided to connect with the correct expert.

 

Furthermore, it's essential to note that our Merchant Services Team is available from 6 AM to 6 PM PT every weekday.

 

I've also added these resources that can provide you with information and help you maximize your experience in using QuickBooks Merchant Services:

 

 

Should you have follow-up concerns regarding the transferring of funds or if you need help handling your transactions and data in QuickBooks, kindly tag me on this thread. I'll make sure you're taken care of.