If I had a customer pay via credit card by clicking the link in the invoice I sent her, where does the money go? She paid on Fri but I can’t find how to access it.

The speed at which a deposit is processed depends on the specific product you are using and the payment method selected, baxte077. Let me share some information regarding the process of receiving payments via credit card.

When a payment is made, QuickBooks Payments handles the transaction by confirming the details and transferring funds from the customer's credit card to your QuickBooks Payments account.

If you are new to QuickBooks Payments, please be aware that your first batch of payments will be deposited within 5 business days. This initial processing may take a bit longer while we set up your account. Once the setup is complete, we will be able to deposit customer payments more efficiently.

Please be informed that manually entered ACH payments by the merchant may encounter delays due to additional security verifications. Using Pay-enabled invoices for ACH payments can help reduce risks associated with payment processing.

Also, you can check your deposit speed through QuickBooks Online (QBO) or the Merchant Service Center. If you do not use QBO, you can check your speed directly in the Merchant Service Center.

To verify the current deposit speed in QBO:

1. Go to Setting and select Account and settings.
2. Click on the Payments tab.
3. Review the information in the Deposit Speed section.

You can refer to this resource for more detailed guidance on how to check payments in QBO: Find out when QuickBooks Payments deposits customer payments.

Additionally, I have included a resource that may be helpful for your upcoming actions:

• Void or refund customer payments in QuickBooks Online.

We are dedicated to ensuring secure and efficient transactions, especially when handling credit card payments. Should you require more detailed assistance with managing payments, feel free to hit the Reply button. We are here to help you.