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JhlandscaeLLC
August 27, 2022
Question

Im using QB payments and one of my payments are being held when all the rest get deposited instantly. Why I this I would love to know?

  • August 27, 2022
  • 1 reply
  • 0 views

i got a payment and it's a customer I'm really susceptible about. Now the payment says it won't be deposited until Monday.  Never has this happened. What is some insight on this?

1 reply

C
ChristineJoieR
August 27, 2022

I've got you covered, @JhlandscaeLLC. Let me share some details about why payments are on hold.

 

We check payments regularly to make sure everything is fine. Everyone is involved in the payment process gains from this.

 

For new QuickBooks Payments users, the first few payments take a bit longer to process while we set everything up. However, if you see the word "Withheld" in the Method column when logging in to your Merchant Service Center, that payment is on hold to review it.

 

Once the review is complete, you'll receive a verification email from us. Though, normally credit card payment deposits take 1-2 business days, while bank transfer (ACH) payment deposits can take 2-7 business days. Then the deposit cutoff time is 3 pm PT. Payments processed after 3 pm PT go into the next deposit.  

 

You can read this article for more information about when QuickBooks deposit your money: Find out when QuickBooks Payments deposits your money. 

 

In addition, you can get in touch with the Payments team directly to have them look over it if you haven't heard anything about your funds. In a secure setting, they will access your account and look into the reason the deposit was delayed: Contact Payments Support. 

 

Your patience has been crucial in this situation. If you have any questions about QuickBooks payments, kindly leave a message. Take care.

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