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lisaknutsen
February 1, 2023
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Income not posting to Consulting Income

  • February 1, 2023
  • 1 reply
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Last year I changed billing methods. For about six months I sent invoices through Stripe not QB, then when the payments came I just entered them in my QB check register without having a corresponding QB invoice.  Now all those payments don't show up in the correct account - Consulting Income - so my income records are wrong. 

How do I get those payments to link to the correct account? When I follow the advice to delete the deposit and edit the original payment, I can't change the account from Undeposited Funds to Consulting Income.

Can I enter an invoice retroactively?

Thank you.

Best answer by MichelleBh

I will help you correct your records, @lisaknutsen.

 

I appreciate everything you've done. I'll offer suggestions so that the transaction appears in your Consulting Income account.

 

Because you can't change the account, I'd recommend deleting the original payment. After that, manually generate an invoice and pay it. Let me show you how: 

 

  1. Select Create Invoice on the home page. 
  2. Complete the required fields. 
  3. Click Save. 

 

After that, receive the payment. Enter a sales receipt if your customer paid upfront in full or a payment item if it’s a partial payment only. 

 

  1. Choose the Customers menu and choose Receive Payment.
  2. Select Create a Payment and fill out the fields. 
  3. Pick the outstanding invoices and charges you're receiving the payment for.
  4. Choose either Group with other undeposited funds or Deposit to. Make sure to choose the Consulting Income account in the drop-down.
  5. Hit Save. 

 

For more information, check out this link: Record an invoice payment. 

 

Check out these resources to find out what's new in QuickBooks and get a handle on your finances:

 

 

Reach out to me if you have any other issues or concerns by leaving a comment. I want to make sure everything is taken care of for you. Have a wonderful day!

1 reply

MichelleBh
MichelleBhAnswer
February 1, 2023

I will help you correct your records, @lisaknutsen.

 

I appreciate everything you've done. I'll offer suggestions so that the transaction appears in your Consulting Income account.

 

Because you can't change the account, I'd recommend deleting the original payment. After that, manually generate an invoice and pay it. Let me show you how: 

 

  1. Select Create Invoice on the home page. 
  2. Complete the required fields. 
  3. Click Save. 

 

After that, receive the payment. Enter a sales receipt if your customer paid upfront in full or a payment item if it’s a partial payment only. 

 

  1. Choose the Customers menu and choose Receive Payment.
  2. Select Create a Payment and fill out the fields. 
  3. Pick the outstanding invoices and charges you're receiving the payment for.
  4. Choose either Group with other undeposited funds or Deposit to. Make sure to choose the Consulting Income account in the drop-down.
  5. Hit Save. 

 

For more information, check out this link: Record an invoice payment. 

 

Check out these resources to find out what's new in QuickBooks and get a handle on your finances:

 

 

Reach out to me if you have any other issues or concerns by leaving a comment. I want to make sure everything is taken care of for you. Have a wonderful day!

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