Question

Intuit Merchant Refuses to return $58k

Forum|Forum|3 years ago
December 23, 2022
1 reply
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Dec 16th a vendor made 2 $29k payments (since there is a max and we have to split up payments). This vendor is also an owner of the company receiving the payment. It cleared his account 12/19 and he does not have access to that money. They refuse to give it back to him, and refuse to complete their review. We had to go get a loan to cover payroll.. not just any payroll.. freaking Christmas payroll. This will def be a lifelong Intuit grudge. Absolutely ludicrous

QuickBooks Desktop

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Welcome to the Community, triggs.

Since your vendor has funds held with QuickBooks Payments, I'd recommend having them continue getting in touch with them if they're looking for more information.

They can be reached while using QuickBooks.

Here's how:

In your top menu bar, go to Help, then QuickBooks Desktop Help.
Click Contact Us.
Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
Select We’ll contact you for a callback or Message Us to start an instant messaging session.