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gmarkh
December 19, 2022
Question

invoice amount received vs just matching caused an issue

  • December 19, 2022
  • 1 reply
  • 0 views

I received an invoice payment under invoicing, so the transaction in chart of accounts and AR shows as deposit to AR vs a payment.  I should have just matched it vs receiving payment under invoicing.

 

I need to undo or correct this so it appears as a payment vs a deposit in chart of account and AR.

1 reply

Candice C
Candice C
December 19, 2022

Greetings, @gmarkh. 

 

It's great to see a new face here in the Community. Let's work together to get this problem handled. 

 

To be sure of some details, can you provide us with screenshots of the payment and then the deposit in the chart of accounts? 

 

This will help us determine the best solution/answer to your problem/question. I'll be waiting for your response! 

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