Thanks for dropping by the Community, Luna. I can help you handle the duplicate payment you've made for your vendor invoice (bill), which will not be refunded but treated as a credit.
If you haven't yet marked the bill as paid, enter a bill payment to ensure an accurate record in QuickBooks. Meanwhile, you can enter the overpayment (second payment) as a check and choose Accounts Payable as its associating account. This way, you can link it once your vendor sends your future bill.
Here's how:
- Go to the Banking menu and then Write Checks.
- Click the Expenses tab and select Accounts Payable from the Account column.
- From the Customer Job field, select your vendor's name.
- Enter the overpayment Amount, and once done, hit Save & Close.
Once you receive your next bill, you can link the check you've previously created by utilizing the Pay Bills feature:
- Go back to the Vendors menu and select Pay Bills.
- Tick the Checkbox for the vendor bill.
- Click the Set Credits and apply the Credit (Check) you've generated for the overpayment. Then, Done.
- Hit Pay Selected Bills, then Done to save.
Moreover, if this situation occurs again and your vendor sends a refund, this article could help you input this accordingly in the program: Record a vendor refund in QuickBooks Desktop.
You may also customize your vendor reports to handle what information will be available on its data according to your preference.
Please add a comment on this thread if you have more questions about bill payments or need assistance with your company file and reports. I'll be sure to get back and help you every step of the way.