Item Receipt Open Purchase Orders Exist but Empty Box (No PO to select)
I have QB enterprise platinum with advanced inventory and have the latest version 22 installed. I deleted an item receipt and need to re-receive. I select Receive items, Enter Vendor, Message: Open purchase orders and/or bills exist for this vendor. Do you want to receive against one or more of them? I select yes and the dialogue box opens with "Unreceived items from the selected Purchase Orders and Bills will be added to the Item Receipt" (where normally there is a list of open PO's to select one) but it is empty, nothing to select. I have verified that the PO still shows nothing received and is still an open PO. I have performed a "rebuild" and "verify data" and this did not help. This happens somewhat frequently where the inventory received and/or billed will not show on a PO and you cannot correct the issue. Sometimes I have had to delete everything and re-receive items and re-bill, etc. I do not want to re-do everything because the invoice has been paid and reconciled. I am wondering if my only option is to do an inventory adjustment showing the item received or just do an item receipt not connected to the PO and then close the PO?