Skip to main content
N
Neil Guy
December 6, 2022
Question

Matching bank deposits with invoices

  • December 6, 2022
  • 1 reply
  • 0 views

Hello, 

 

Earlier this year, I accepted multiple e-transfers for single invoices from my customers (e-transfer limits were exceeded). I am now trying to match the proper invoice to the customer invoice. However, a few of the invoices already say "deposited."

 

How do I undo the invoice to match the proper transfers to the invoice? I may have categorized the wrong transactions into the incorrect invoice (i.e customer A's deposit to customer B's invoice). If I could undo these deposited invoices, I would know how to match the transactions properly. 

 

 

1 reply

G
Giovann_G
December 7, 2022

Hello, Neil.

 

I'll walk you through the process of undoing or unmatching those deposits so you can link them to the correct invoices.

 

Here's how:

 

  1. Go to the Banking menu.
  2. Select the Categorized tab.
  3. Locate the transaction, then click Undo.
  4. Transactions will go back to the For review tab.
  5. Right there, you can match it to the proper invoices.

 

Check out this article for more information: Unmatch downloaded bank transactions or move them to another account.

 

Do you need help in the reconciliation process? If so, you can read this resource to guide you through the procedure: Reconcile an account in QuickBooks Online.

 

If you need anything else, please let us know. We're here to help you.

Terms & ConditionsAccessibility statement