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November 15, 2022
Question

Multiple customers and multiple payments one invoice in QuickBooks online?

  • November 15, 2022
  • 1 reply
  • 0 views

What can be done if 2 different customers pay 1 invoice?  Our goal is to create 1 invoice for each claim (5%-10% of the invoice is paid by the customer and the rest is paid by the insurance company).  How can I do that?  Already broke his head.  That is, 1 invoice 2 customers and a lot of payments

 

Thanks 

1 reply

Rubielyn_J
November 15, 2022

Let me provide some information about recording invoices in QuickBooks Online (QBO), @VeroniKa29.

 

As you create a single invoice that sums up the multiple products owned by different customers, you can use the Description column to add the customer names where the products belong. 

 

  1. Go to the +New button and select Invoice.
  2. Fill in the information from the Invoice page.
  3. Add the products under the Product/Service column and the amount.
  4. Enter the customer names under Description.
  5. Once done, click Save and Close.

 

Otherwise, you can use a Clearing Account to move money from one account to another account. This is like a holding account that holds your fund until you’re ready to move it.

 

To learn how a clearing account works, you can follow the steps below:

 

  1. In your QBO account, click the +New button.
  2. Choose Journal entry.
  3. Add the Account Receivable (A/R) or Account Payable (A/P) account from which you are moving money.
  4. Enter the Clearing account.
  5. Save the Journal Entry.
  6. Create a second journal entry.
  7. Add the Clearing account.
  8. Enter the AR or AP account to which you moving money, then click Save and close.
  9. In the Receive Payments, link the Journal Entries together.

 

I’d also recommend working with your accountant for additional guidance. They can advise you on what account A/R or A/P account to use. 

Just in case you need additional information to personalize your invoice transactions, you utilize this article as your guide: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Please feel free to comment below if you have any other follow-up questions about recording an invoice in QuickBooks. I'm always here to help. Keep safe!