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September 28, 2024
Question

My debit card is declining and I just got jr

  • September 28, 2024
  • 1 reply
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1 reply

MariaSoledadG
September 28, 2024

Let's find out why your debit card gets declined and help you on what to do, Kenny.

 

QuickBooks only accepts Visa, Master Card, American Express, or Discover as a mode of payment for your subscription. Also, ensure to provide a US billing address and use one card per payment to successfully process the it. Direct Debit, PayPal, and Automated Clearing House (ACH) are also supported. 

 

You can update or change to a different payment method. To do so, follow the steps below:

  1. Sign in to QuickBooks Online.
  2. Select Settings ⚙, then select Subscriptions and billing.
  3. Go to Payment method and select Edit ✎. Here, you can:
    • Change how you pay for QuickBooks Online. Update your credit card expiration, billing address, or account name.
    • Add a new payment method for QuickBooks Online billing.
    • Switch QuickBooks Online billing to a payment method used before.
  4. After you save your changes, you can view the payment method on the Subscriptions and billing page.

 

On the other hand, if this is related to QuickBooks Bill Pay in which your debit card isn't accepting online payments, make sure that information with the bill pay matches with what is provided in QuickBooks Online. I've also added this article for more details: Learn About QuickBooks Bill Pay for QuickBooks Online.

 

On top of that, I've provided these articles for your reference to give you an idea on how to manage bills and payments: Enter and Manage Bills and Bill Payments in QuickBooks Online.

 

Is there anything I can assist you with or any concerns you'd like to address about your declining debit card? You can always reach out to us if you need further assistance. Have a nice day!