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R
Repurposed
October 2, 2024
Question

New Melio Plans, QBO Bill Pay, and alternatives

  • October 2, 2024
  • 1 reply
  • 0 views

Melio announced new plans which mean many businesses like ours (anyone with over 5 payments per month) will not be able to use it for free anymore. Their mid-tier plan (called Core) costs more than QB Bill Pay (even at the promotional price!) and gives only half as many transactions per month. As a result, we're looking at our options.

 

Can someone please tell me: If I am on QB Bill Pay Premium and make payments (standard, not rush) from our checking account (not a credit card), none of which are paper checks, are there any fees above the monthly fee? Assume I have not exceeded the number of allotted transactions.

  • Quickbooks Help says: "You will only pay a processing fee for transactions that exceed the number of ACH payments that are included in your Bill Pay subscription in any given month."
  • I talked to one person who also uses QBO who told me the recipient of the payment pays a percentage, which sounds odd.
  • I chatted online with a Bill Pay "Expert" who clearly was not familiar with the product, but told me that I would pay a percentage on top of the fee "if the payment was made by ACH." (How else would the payment be made?!!)

So I have no idea what the truth on this is. Can someone in the know please clarify? Here. Where it's documented.

 

Is there anything I could do with a payment that would cause my vendor to be assessed a fee? It sounds preposterous to me that that could even be a thing, that someone who didn't choose the payment service would get money deducted before receiving their payment, but the guy who told me that has been using QBO for far longer than I have.

 

Is it true that if I pay multiple bills for a single vendor, Bill Pay is going to send multiple payments (and use multiple allotted monthly transactions)? Melio is able to combine them.

 

With Melio, my vendors were able to input their own banking information. Does QB Bill Pay do that, too?

 

What are the other advantages of QB Bill Pay over Melio, if any? Other disadvantages?

 

Does QB Bill Pay really suck as much as what I read here in the Community would lead me to believe?

 

Are there ANY other options? (Checked with our bank; they charge a fee and don't have a direct sync for bills.)

 

Thanks!

1 reply

C
CamelleT
October 2, 2024

Thank you for considering QuickBooks (QB) Bill Pay, Repurposed. I truly understand that costs associated with different plans is a significant factor in your decision-making process. It's completely reasonable to explore different options, considering how these expenses can affect your budget and long-term financial objectives. I'll provide clarification to your queries and help you determine the most suitable solution for your needs.
 

If you are subscribed to QB Bill Pay Premium, you will receive 40 free ACH transactions per month. Any additional transactions will incur a charge of $0.50 each. Moreover, check payments for all plans will be subject to a charge of $1.50 per transaction.
 

The fee for your vendors will depend on your internal agreement with them. If they agree to deduct a charge from the total amount, you can add a service item for the cost and enter the amount as a negative to deduct it from their payment.
 

Multiple bills to the same vendor will be combined into one payment.
 

If your vendors aren't in the QB Business Network, here's how to input their payment information for them:
 

  1. Sign in to your QBO company.
  2. Go to Expenses and pick Vendors.



  3. Click each of their name and hit Edit.



  4. In the ACH payment info section, enter their details.



  5. Tap Save.

If they are Payable Network Members, you don’t need to enter this info. For further information, check out this article: Pay payable members with QuickBooks Bill Pay.


To learn more about the advantages of QB Bill Pay, refer to this resource: https://quickbooks.intuit.com/learn-support/en-us/help-article/pay-bills/online-bill-pay/L8p08lKIW_US_en_US.
 

If you are seeking other options, you may check out our QBO App Store and look for third-party apps to help you handle bill payments.
 

Finally, I'll add this link so you can check out QB Bill Pay subscriptions and their corresponding features: https://quickbooks.intuit.com/bill-pay/.
 

My goal is to ensure all your questions are addressed and to find the appropriate plan that aligns with your needs and preferences, Repurposed. If you have additional inquiries, please tap the reply button. I'll keep this thread open.

R
RepurposedAuthor
October 2, 2024

Thank you for the reply, Camelle,

 

To be clear, I was not interested in charging a fee to my recipients. I just wanted to make sure they were not being charged a fee by QuickBooks. The person who told me this is usually very informed, but I did think that was odd when he told me about it. I'm wondering if he was thinking that they sent me invoices via QBO, in which case I believe they do pay a fee.

 

I am aware how I can enter bank info, but thank you. Is there no way for them to do it? I have 20-25 vendors I pay. They’re all in Melio already, but for security reasons (which I totally understand) I do not have access to that info. I’d really prefer not to have to ask them all for that data (which is further complicated because they should not send it via email) and key it in. Too much room for error.

 

I would like to leave this thread open to get the opinion of any users who have feedback to offer. 

 

Thank you, again!

 

 

C
ChristineJoieR
October 2, 2024

I'll hop in this thread to share relevant information regarding how to let your vendors enter their bank details via QuickBooks Bill Pay, Repurposed.

 

I understand your preference to avoid entering bank information for your 25 vendors due to security concerns and the desire to minimize the risk of errors.

 

If your vendor is a Payable Network Member, there's no need to enter this information. However, if the vendor QuickBooks Business Network details require updating, all you need to do is reach out to them to ensure their ACH payment information is current in QuickBooks.

 

On the other hand, if the vendor email indicates they’re already part of the QuickBooks Business Network, you don’t need to invite them again. Instead, you can send them a connection request within the network.

 

Just a heads up, you can only invite vendors to add their payment information if you're subscribed to QuickBooks Bill Pay. Here’s how you can send them an invite or send a connection request :

 

1. Sign in to your QuickBooks Online account.
2. Choose the Expenses and then Vendors.
3. enter a new vendor. In the Vendor drawer, pick the Ask for payment info.
4. Enter the vendor company name and email address, then choose Continue.
5. Pick Send Invite to send an email invitation to your vendor.
6. Choose the vendor you want to connect with and press the Next button.
7. Lastly, press the send a connection request.

 

For further guidelines, you can visit this page: Pay payable members with QuickBooks Bill Pay.

 

Once they join the network, you and your vendor will be connected, allowing for streamlined communication and transactions. This connection enables you to schedule bill payments without needing to enter your ACH information each time.

 

Additionally, you can refer to this page that contains information on how you can combine payments or schedule an online bill payment, and edit vendor transaction: 

 

 

If you have any questions or need assistance with sending invites or managing your vendor connections, we are here to help you make the most of your QuickBooks experience. Stay safe.

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