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S
Shelly PMC
July 16, 2024
Question

non-scheduled liabilities (union dues/contributions) pay ACH instead of check.

  • July 16, 2024
  • 1 reply
  • 0 views

It absolutely will not let me do this. I go to create custom liability payments, put in my dates, verify amounts and then the only thing it will let me do is create a check. I have all the account information for the ACH set up under the union name.  I have direct deposit checked there on the union vendor page as well as the checkbox for "use direct deposit".  If I am  paying any other bills, it will have a box under print check to pay online.  IT DOES NOT DO THIS with the union and I don't know why.

 

1 reply

M
Mark_AG
July 16, 2024

Hi there, Shelly.

 

Thank you for reaching out to the QuickBooks Community. I'm here to help you resolve the issue you're experiencing with paying non-scheduled liabilities (union dues/contributions) via ACH instead of a check.

 

Alternatively, you can pay your bill without using the custom liability payment method and choose the appropriate payment method.

 

Here's how:

 

  1. Select the method that you'd like to use:
    • Bank account
    • Debit Card
    • For debit card transactions, the Bill Pay charges 2.9% of the total per transaction.
    • Credit Card
    • For credit card transactions, the Bill Pay charges 2.9% of the total per transaction.
  2. Add your bank account or credit/debit card details.
  3. Choose how your vendor would like to receive their payment:
    • Bank transfer (ACH): 3 business days standard delivery (4 business days for payments over $100k). Enter your vendor’s routing and account numbers to process the bill payment.
    • Standard Paper check delivery: typically takes 5–7 business days via USPS
    • Fast Check: 3 business days via FedEx (Flat $20 fee)
    • You can provide the name of the check and the address. The Bill Pay service will deliver the check on your behalf.

 

Furthermore, you can check this article for more detailed steps in paying bills online: Pay bills online from QuickBooks Desktop.

 

Additionally, you can also consider checking out the frequently asked questions about paying bills from QuickBooks Desktop.

 

We appreciate your patience, and we're here to help ensure your bill pay process runs smoothly. Feel free to leave a reply below if you have additional concerns besides paying a bill online.

S
Shelly PMCAuthor
July 22, 2024

This is in no way a solution to my question. Why can I not pay non-scheduled liabilities online through Melio like I do all of my other bills?  I am not going to pay a transaction fee each month when I issue checks already so there is no point in using "bill pay" when I can simply cut a check as I have been doing and sending through the mail.  The point of this is to STOP sending through mail as I have to send forms with social security numbers listed on them and I do not like doing that with all the fraud occurring.  The union has a REX system where I can file the forms on a secure portal online.  I can't enter a "bill" to the union to pay online because then it will not clear it out of liabilities as well as if I deleted it out of liabilities because I have entered as a "bill" it will still show as owing.  At this point it looks as if my best solution is to issue a check, go back and change the check number to "ACH", log into online banking through my bank, and issue a payment for the amount owed.  

Alternatively I see I can't pay the IRA contributions online either. Same issue. 

QuickBooks needs to look into a solution where customers can pay non-scheduled liabilities online.  This is many unnecessary steps.  QuickBooks is usually ahead of the game on most things, but this time is lacking.  Especially since 90% of companies are trying to go completely automated.

Thanks for trying.

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